You may have read some of our highly rated reviews on Angie’s List, checked out our website or social media pages, and now want to know more about our process from start to finish before giving us a call or accepting our estimate? We’ve got you covered.
At Joseph’s Coat Painting, we believe that paint is restorative not only to homes, but to the entire community and city. We believe in quality over quick job turnarounds and people over profit. So from the time we answer our office phone to the time we close out a job for you, we want to make sure we are serving you with the upmost quality and care.
You can contact our office either through the website, by messaging us on Angie’s List, or directly giving us a call. After taking down your contact information, address and a description of the work needed—by either Christa, our office manager, or Diana, who handles our branding and communications—we’ll find a good day and time to schedule your estimate.
We service all areas of the Valley, so your location is not a problem. Once scheduled, you’ll be visited by our Business Development Manager, Aaron, or our Owner, Brian. After about 15 minutes of walking through questions, concerns and scope of work needed on your home or business, Brian or Aaron will take down notes and send you our bid within the same day.
Work & paint selection
Upon approval, our executive team will schedule your work as soon as our calendar of work allows and paint colors will be requested or consulted. We offer color consulting and also work closely with Dunn Edwards stores for an even more thorough selection process if needed.
All of our jobs are overseen by a crew foreman, projects manager and our owner. The painters are equally as knowledgeable and our Projects Manager, Matt, is your first point of contact for any job-related questions, comments or concerns. Brian will also make sure to follow up during the job and after for a walk-through. Should you see a need for any touch-ups after our crew completes your job, don’t hesitate to contact Matt so we can take care of it for you.
Job completion & warranty
As long as your job with JCP is less than $10,000, we will never require a down payment. All of our payments are processed after the work is completed and can take all major credit cards or checks. We ensure that your information is never stored and never shared, and will send you an updated invoice with your payment marked complete. Our company offers a 15-year warranty on all paint and a 7-year warranty on workmanship.
We are so thankful for our loyal customers, faithful employees and fearless leadership who ensure this process is upheld with dignity and all errors and mistakes on our end are handled with humility and integrity.
We hope to work with you to make your home or business the best it can be.