There. I said it.
You’re probably saying “What?! That is not a good way for you to start a post about customer care.” When we sat down to write our core values we were challenged by a much bigger question, “Is it possible for a painting company to do work that serves not just the customer – but our employees, our company, and ...
The service industry is broken. It’s hard to remember the last time I didn’t feel like an inconvenience to the person providing me a paid service. Like in some way, me spending money for a meal (plus tip) or asking my contractor for another set of paint swatches to look over is an inconvenience.
It feels like many people in customer ...
You don’t hear many kids say “I want to be a painter when I grow up”.
It’s hard work, it takes practice and skill, and it’s demanding. Most of us dream of leaving our mark on culture quickly because we have a new way – a better way – of doing things. But to have a lasting impact it is important to first learn to honor the ...
Trade work is hard work that mostly goes unnoticed, but every day we benefit from the labor of skilled tradesmen. We live in homes they constructed, we drive on roads they laid and maintain, we work and shop in buildings they built – when you really start to think about it, life and culture wouldn’t be the same without tradesmen.
Quality service and humble craftsmanship.
When our company started 15 years ago, lead by founder Joseph Brown, all jobs were done by Joseph and his son and now owner, Brian. There is much integrity and skill that comes with painting and any other trade job.
Our attention to detail and care we have for each home or building comes ...
We're all about restoration.
The past year for us has been about growth, restructuring and transitions. We've brought on many new employees, saw massive growth in marketing and branding, social media, commercial work and even a new system of in-office inventory.
Over the past few months we've been slowly remodeling the office space ...
Black Interior Paint... We know, it sounds too harsh, too dark or just too drastic of a shade to use inside your home. But we've recently stumbled upon lot of really fresh, modern examples of how to use black paint as an interior trim thanks to Houzz. Everything from window trim to cabinets, ceilings, bathrooms and accent walls, black ...
2014 Highlights and Yearly Recap.
We have grown so much in the past few years, but nothing like we saw in 2014. It was a year filled with so many growing pains, but even more positive growth.
The culture we push in Josephs Coat Painting is never about our financial growth, although
it is important to reach these goals, we are ...